Returns & Exchanges

At Feathers Closet, we want you to be completely satisfied with your purchase, offering a seamless 30-day return policy for all unworn items with original tags attached. If your new pieces don't fit perfectly or meet your expectations, our dedicated team is here to ensure a smooth exchange or refund process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging, ensuring all garment tags are intact and the products are in their original, unwashed condition.

3

Affix Shipping Label

Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Drop Off and Track

Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing